Terms and Conditions for Woven Hearth

Welcome to Woven Hearth. These Terms and Conditions govern your use of our online platform and the services we provide, including luxury accommodation bookings, artisan workshop registrations, dining reservations, event space inquiries, and purchases from our craft retail offerings. By accessing or using our online platform, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using our site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our site or services.

2. Services Provided

Woven Hearth offers a range of services accessible through our online platform, including:

• Accommodation Bookings: Reservations for luxury rooms and suites. All bookings are subject to availability and our specific booking and cancellation policies detailed at the time of reservation.
• Artisan Workshops: Registration for bespoke creative workshops. Workshop spaces are limited, and bookings are confirmed upon payment. Specific terms for each workshop, including cancellation policies, will be provided.
• Dining Reservations: Booking tables for our locally sourced dining experiences.
• Event Space Inquiries: Information and booking requests for our event spaces suitable for creative gatherings.
• Curated Local Experiences: Booking and participation in locally curated activities.
• Craft Retail: Purchase of artisan goods.

3. User Obligations

When using our online platform, you agree to:

• Provide accurate, current, and complete information when making bookings or purchases.
• Use the service only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this service by any third party.
• Refrain from any activity that could damage, disable, overburden, or impair our site or the networks connected to our site.

4. Booking and Payment

All bookings for accommodation, workshops, dining, and experiences require pre-payment or a valid payment method on file to secure the reservation. Pricing for all services and products is displayed on our site and is subject to change without prior notice. Final prices will be confirmed at the point of booking or purchase.

5. Cancellation and Refund Policy

Specific cancellation and refund policies apply to different services offered by Woven Hearth. These policies will be clearly stated at the time of booking or purchase for accommodation, workshops, dining, and experiences. For retail items, our refund policy adheres to UK consumer protection laws. It is your responsibility to review these policies before confirming your reservation or purchase.

6. Intellectual Property

All content on our online platform, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Woven Hearth or its suppliers and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, or publicly display any content from our site without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Woven Hearth shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our service; (ii) any conduct or content of any third party on our service; (iii) any content obtained from our service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our online platform after any such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Woven Hearth
14 St. Ann's Square,
Manchester, Greater Manchester,
M2 7FW,
United Kingdom